Official Document

hongbet Terms and Conditions of Use

This page contains the conditions governing the use of the hongbet platform. Please read carefully before registering or using any of our services.

Updated: January 2026
For users aged 21 and above
International licensing
Active Document

Key Points in These Terms

A summary of the six main points you need to understand before using the hongbet platform.

Account Eligibility

Registration is open to individuals aged 21 and above only. Each user is permitted to hold only one active account at any one time.

Bonuses and Promotions

All bonuses are subject to the specified wagering requirements. The 100% welcome bonus of up to RM300 requires a wagering requirement of 25 times the bonus amount.

Deposits and Withdrawals

Minimum deposit of RM30 for all payment methods. Minimum withdrawal of RM50, processed within 30 minutes to 3 hours.

Account Security

Users are responsible for keeping their account password confidential. Any activity that occurs under your account is your responsibility.

Responsible Gambling

hongbet is committed to responsible gambling practices. Users may contact support for help managing their gaming limits.

Customer Support

Our support team operates 24/7 via live chat and email in Malay and English to assist with any enquiries.

1

Acceptance of Terms and Conditions

By registering an account or using any service provided by hongbet, you acknowledge that you have read, understood, and agreed to be bound by the entirety of the terms and conditions contained in this document.

These terms constitute a legally binding agreement between you as the user and hongbet as the platform provider. If you do not agree with any part of these terms, you are required to stop using this platform immediately.

⚖️ This document takes effect from the date of your account registration and continues to apply for as long as your account is active.

2

User Eligibility

To use hongbet's services, you must meet the following eligibility requirements:

  • Be at least 21 years old at the time of registration and throughout your use of the platform.
  • Have the legal capacity to enter into a binding agreement.
  • Not be located in a country or jurisdiction where online betting activities are prohibited.
  • Register in your own name and not on behalf of a third party.
  • Have not previously been banned or restricted by hongbet from using this service.

⚠️ hongbet reserves the right to request identity verification documents such as MyKad at any time to confirm your eligibility. Users who provide false information will have their account terminated immediately.

3

Account Registration and Management

Each user is permitted to hold only one active account. Owning multiple accounts is strictly prohibited and may result in the termination of all related accounts, including the freezing of fund balances.

During registration, you are required to provide accurate, complete and up-to-date information. This includes:

  • Your full name as stated on your MyKad or valid identification document.
  • An active mobile number that can be contacted.
  • A valid and actively used email address.
  • A strong and unique password for your account.

You are fully responsible for maintaining the security of your login information. hongbet will not be held responsible for any losses arising from unauthorised access resulting from your own negligence.

4

Fund Deposits

hongbet accepts deposits via the following payment methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrencies namely USDT, BTC and ETH.

The minimum deposit amount is RM30 for all available payment methods. There is no maximum limit set, however hongbet reserves the right to request verification of the source of funds for large deposits.

  • All deposits must be made by the registered account holder only.
  • hongbet does not accept deposits from third parties.
  • All transactions are encrypted and processed through a secure payment system.
  • Any attempt to deposit funds obtained illegally will be reported to the relevant authorities.
5

Withdrawals

The minimum withdrawal amount is RM50. Withdrawal requests will be processed within 30 minutes to 3 hours depending on the payment method chosen and the internal review process.

To process a withdrawal, your account must be fully verified. Withdrawals will only be made to an account or e-wallet registered under the same user's name.

  • hongbet reserves the right to place a hold on withdrawals while an account review is in progress.
  • Any bonus that has not met the wagering requirement cannot be withdrawn.
  • Withdrawals to third-party accounts are not permitted under any circumstances.
  • hongbet does not charge any processing fee for standard withdrawals.

💳 Ensure that the account number and recipient name you enter are correct. hongbet is not responsible for failed withdrawals resulting from incorrect information provided by the user.

6

Bonuses and Promotions

All bonus offers presented by hongbet are subject to specified wagering requirements that must be met before the bonus or any winnings from that bonus can be withdrawn.

Welcome Bonus: 100% first deposit bonus of up to RM300. The wagering requirement is 25 times the bonus amount received.

  • Example: Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement RM100 × 25 = RM2,500.
  • Another example: Deposit RM800 → Bonus RM300 → Balance RM1,100 → Wagering requirement RM300 × 25 = RM7,500.

Other bonuses such as weekly cashback for VIP members, as well as periodic promotions announced from time to time, are also subject to their respective terms which will be stated at the time the promotion is announced.

⚠️ Any attempt to abuse bonuses through low-risk betting that goes against the intent of the promotion will result in the cancellation of the bonus without notice.

7

Game Rules

All games available on the hongbet platform — including slots, live casino, sportsbook, and other games — are operated according to their respective rules. Users are responsible for understanding the rules of each game before participating.

Game results generated by a random number generator (RNG) or by a live dealer are final and cannot be disputed except in cases of proven technical error.

  • In the event of a disconnection or technical failure, incomplete rounds will be resolved based on server records.
  • Any winnings resulting from a system malfunction or software error will not be paid out and will be voided.
  • hongbet reserves the right to void any winnings suspected of involving system abuse or manipulation.
8

User Conduct

Users of the hongbet platform are required to interact at all times in a respectful, honest and responsible manner. The following activities are strictly prohibited:

  • Using automation software, bots, or any unapproved tools to interact with the platform.
  • Engaging in any form of fraud, forgery or money laundering.
  • Sharing your account with another individual or allowing a third party to use your account.
  • Spreading false or misleading information about hongbet to other users.
  • Exploiting any vulnerabilities or technical bugs on the platform for personal gain.

Violation of any of the above will result in immediate action which may include account suspension, cancellation of winnings, and reporting to the relevant authorities.

9

Account Suspension and Termination

hongbet reserves the right to suspend or terminate any user's account at any time without prior notice if there is reasonable cause to do so, including violation of these terms.

Users may also request to close their own account at any time by contacting our support team. For cases related to responsible gambling, we encourage users to speak with the support team first.

  • Valid funds in an account closed at the user's request will be returned after the review is complete.
  • Accounts closed due to a breach of terms are not entitled to a refund of bonus funds.
10

Privacy and Data Protection

The use of your personal information by hongbet is governed by our separate Privacy Policy. By accepting these terms, you also agree to the data processing practices described in that Privacy Policy.

hongbet uses industry-standard encryption to protect your personal data and financial information. Your data will not be sold or shared with third parties for marketing purposes without your explicit consent.

11

Limitation of Liability

hongbet provides this platform "as is" and makes no guarantee that the service will be completely uninterrupted at all times. We are not responsible for:

  • Losses arising from disruptions or technical failures beyond our control.
  • Acts or omissions by third-party software providers.
  • Financial decisions made by users based on information found on the platform.
  • Indirect, incidental or consequential losses arising from the use of this platform.

hongbet's total liability to any user shall not exceed the total amount deposited by that user in the 30 calendar days preceding the claim.

12

Amendments to Terms and Conditions

hongbet reserves the right to amend, update or replace any part of these terms and conditions at any time at our discretion. Material changes will be communicated to users via a notification on the platform or by email.

Continued use of this platform after any amendment takes effect will be considered your acceptance of the amended terms. You are encouraged to review this page periodically to ensure you are always aware of the latest updates.

📋 The latest version of these terms is always available on this page and automatically supersedes all previous versions.

Frequently Asked Questions About the Terms

Answers to the most common questions about hongbet's terms and conditions of use.

Yes, the minimum age requirement to register and use the hongbet platform is 21 years old. This is an absolute requirement with no exceptions. hongbet reserves the right to request a copy of your MyKad or valid identification document to verify your age at any time.

Owning multiple accounts is a serious violation of hongbet's terms. If more than one account is found registered under the same name, mobile number, or email address, all such accounts may be suspended or terminated. Any bonus balance in those accounts will be cancelled in full.

The wagering requirement is calculated based on the bonus amount received, not the deposit amount. For example, if you deposit RM100 and receive a RM100 bonus, your wagering requirement is RM100 × 25 = RM2,500. This means you need to place bets totalling RM2,500 before winnings from that bonus can be withdrawn.

Withdrawals at hongbet are typically processed within 30 minutes to 3 hours. Processing time depends on the payment method chosen and the internal security review carried out. Fully verified accounts tend to have withdrawals processed faster.

Yes, you can request account closure at any time by contacting our support team via live chat or email. For cases related to responsible gambling, our team operates 24/7 in Malay and English and is ready to help you explore suitable options including betting limits or self-exclusion.

Whenever the terms and conditions are amended, we will notify users via in-platform notifications or email. You are encouraged to review this page periodically. If you do not agree with the changes made, you may stop using the platform and request account closure through our support team.

Ready to Start Your Betting Experience?

Now that you understand our terms, you are ready to enjoy the range of games and sports betting available at hongbet. Register now and claim your welcome bonus.

International licensing
24/7 Support
Secure deposits from RM30
For ages 21 and above

By registering, you confirm that you are 21 years of age or older and agree to hongbet's Terms & Conditions and Privacy Policy.